Building on Our Resilience: Finding New Ways to Serve Clients and Communities
As we enter 2021, we’re taking a moment to reflect on this past year, but more importantly, we are looking forward to where we are headed as a firm. Our work environment changed considerably in 2020, with a global pandemic impacting how we work, the needs of our clients, and priorities for our staff. Our staff and organization exhibited resiliency in the face of challenges and found new ways to continue being there for our clients. We put safety protocols in place so our staff could be on-site to support our clients and found new ways to attract talent to our organization. Our project managers found new ways to keep projects moving and interact with the public, whether it was holding socially distant meetings outdoors or taking questions through virtual sessions. A successful business model needs to continue to adapt, and we are ready to build for the future on changes we made in 2020.
Reinforcing Our Commitment to Our Vision
While the unique circumstances of 2020 influenced our approach to day-to-day operations, it did not change the overall goal of developing strategies and initiatives in support of our vision of “Choice employer. Choice consultant. Choice investment.” This vision captures our goals of being a great place to work, a trusted advisor to our clients, and a firm where employee-owners want to invest both their time and capital. It also did not change our steadfast devotion to our core values of integrity, excellence, reliability, commitment, and respect. These values emphasize our commitment to a diverse and inclusive workplace and have been expanded in 2021 to underscore the priority placed on safety.
Our firm continues to invest in our strategic expansion across the Northeast. We recognize the importance of supporting our clients (now more than ever) by delivering innovative and full-service solutions to holistically address all our clients’ needs through our Whole Asset Approach. As we begin a new year, we are expanding our waterfront engineering services, adding our 12th office with the acquisition of Rhode Island-based RT Group, Inc. RT Group’s exceptional staff adds specialists in waterfront engineering, dam safety, and geotechnical services and will enable us to be even more responsive to our clients across the state and throughout Southeastern New England.
Our Employees Make A Difference
Giving back through our “Make a Difference” program is always at the heart of our firm. Faced with changes from a pandemic, we’re proud to say our staff didn’t let the challenges of this year hold them back. They continued volunteering for numerous organizations in their communities. Whether it was participating in socially distant environmental cleanups, helping food delivery organizations, mentoring kids for STEM programs, or aiding frontline workers at local hospitals, our employees stepped up in a time of great need.
A Note of Appreciation
I would like to acknowledge and thank all our clients and business partners for their support and trust in our company. I would also like to extend my deepest appreciation to Tighe & Bond’s exceptional staff. Thank you for always exemplifying our core values and producing the high-quality work our clients expect. Our success is due to both our clients and the commitment and talents of our dedicated staff. We look forward to the New Year and the future, together. Stay healthy and safe.
President and CEO